Page Updated Friday 15th May at 10:15
Our offices and workshop remain OPEN between 8am and 5:30pm, Monday to Friday (CLOSED SATURDAYS), for booked appointments, however please do expect delays due to the additional administration required to work safely.
The government have announced a six-month exemption for MOTs from the 30th March, so please do not worry if you have an MOT in the near future, you will not be breaking the law should your MOT expire after the 30th March. Many customers have chosen to continue with their current MOT appointments, for peace of mind - so please do book your MOT with us, should you wish to do so.
We continue to monitor government guidelines regarding COVID-19 and will react as required to support the containment of the disease. However, should your require any services, we will continue to follow our Zero-Contact Service procedures (see below).
Our offices and workshop remain OPEN between 8am and 5:30pm, Monday to Friday (CLOSED SATURDAYS), for booked appointments, however please do expect delays due to the additional administration required to work safely.
The government have announced a six-month exemption for MOTs from the 30th March, so please do not worry if you have an MOT in the near future, you will not be breaking the law should your MOT expire after the 30th March. Many customers have chosen to continue with their current MOT appointments, for peace of mind - so please do book your MOT with us, should you wish to do so.
We continue to monitor government guidelines regarding COVID-19 and will react as required to support the containment of the disease. However, should your require any services, we will continue to follow our Zero-Contact Service procedures (see below).
zero-contact service
To Our Customers...
- When you drop your vehicle to our workshop, please leave key in the boot with boot open
- We will meet you at your vehicle to discuss your service - maintaining social distancing rules
- We will collect key from boot and wipe all touchpoints (handles/steering wheel etc) with anti-bacterial wipes
- We are restricting access to our reception areas to one customer at a time
- Where possible, please drop and leave vehicle with us, rather than waiting in reception
- Reception and touchpoints will be cleaned regularly throughout the day
- We will collect and return vehicle within 5 miles of our workshop when requested (booking delay is likely)
- We will not be offering hot drinks - cold drinks can be taken from our refreshments fridge
- Restricted use on loan cars - we will collect and return vehicle within 5 miles of our workshop
TO OUR SUPPLIERS...
- ALL face-to-face, non-essentials meetings to be postponed until further notice
- ANY drop-in meetings from suppliers will be turned away
- Meetings to be conducted over the phone or via Skype/Zoom, where possible
- We will continue to communicate regularly regarding business continuity
to our staff...
- Constantly wash your hands...
- Wash your hands when you arrive for work, and before you leave
- Wash your hands between vehicles
- Wash your hands after parts deliveries, if you have signed for receipt
- Wear latex gloves at all times
- DO NOT share tools - where possible, clean/wipe tools after use
- Each vehicle must have the touchpoints wiped with anti-bacterial product before and after work carried out
- Wear a new pair of gloves for each vehicle you work on
- Continue to ensure that seat covers are used EVERY time
- Maintain safe distance of 2 metres between yourself and other employees and customers
The health and safety of our customers and colleagues is always our top priority and we are following all safety advice and precautions as recommended by the UK’s Department of Health and Social Care. We are happy to confirm that no-one within the Okee team has been diagnosed, nor is displaying any symptoms of the virus at this time.