Mission Statement
Our mission is to ensure our customers and their families are safer on the road through our high-quality service and advice - providing automotive services you can trust. We… put the needs of the customer first, clearly explain all work undertaken; in a welcoming and friendly environment. Our longer-term goal is to provide our customer-centred services into other locations across Somerset, Devon & Dorset.
Vision Statement
We believe in transparent and reliable automotive services with the customer and their needs central to everything we do. At Okee we provide a full range of garage services; problem diagnostics, repairs, MOTs and servicing, and all work is completed or checked by fully qualified technicians, to ensure the highest standards of work.
Our vision is to satisfy the customer’s needs at every junction.
Firstly, Putting the customer first – their needs, their vehicle, and their safety. We want our customers and their families to be safe on the road and to feel confident while driving. We believe our customers should have complete peace of mind and trust in all aspects of our service to them.
Secondly, a positive experience from the moment they arrive – easy parking, a friendly welcome, and a clear explanation of our services. All members of the team must show the customer the same high levels of care, support and respect.
Thirdly, all work completed or checked by highly trained technicians – we believe in training our team to be the best they can be, and we want to invest in the next generation of technicians. Also, our work must be of the highest standards, so all work completed by our apprentices is checked by a highly qualified technician.
Lastly, clear communication at all times – clear explanation of work and pricing, complete transparency in all verbal and written communication so our customers can have complete confidence in our service and work.
Our vision for the future is to continue developing our company so that the work and services we provide really meet and satisfy customer needs in Wellington, Somerset, with the desire to expand to other locations in the Westcountry.
Our vision is to satisfy the customer’s needs at every junction.
Firstly, Putting the customer first – their needs, their vehicle, and their safety. We want our customers and their families to be safe on the road and to feel confident while driving. We believe our customers should have complete peace of mind and trust in all aspects of our service to them.
Secondly, a positive experience from the moment they arrive – easy parking, a friendly welcome, and a clear explanation of our services. All members of the team must show the customer the same high levels of care, support and respect.
Thirdly, all work completed or checked by highly trained technicians – we believe in training our team to be the best they can be, and we want to invest in the next generation of technicians. Also, our work must be of the highest standards, so all work completed by our apprentices is checked by a highly qualified technician.
Lastly, clear communication at all times – clear explanation of work and pricing, complete transparency in all verbal and written communication so our customers can have complete confidence in our service and work.
Our vision for the future is to continue developing our company so that the work and services we provide really meet and satisfy customer needs in Wellington, Somerset, with the desire to expand to other locations in the Westcountry.
OUR MISSIONHonest, trustworthy and reliable automotive services is at the heart of all we do at Okee. Our mission is to make our customers and their families safer on the road through our high quality service and advice. Find out more about our company Mission and Vision here.
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OUR SERVICESOur main objective is to get you back on the road as quickly as possible, as safely as possible, with as much money in your bank account as possible, so you can leave our premises with complete peace of mind and faith in our service to you. See our range of services here.
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testimonialsWe encourage continual feedback from our customers to ensure that we are offering the service they require. If you've been a customer and want to give us feedback click here. If you would like to read some of the testimonials from our customers go to the Testimonials page.
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